EmpowerCare Advocacy

At EmpowerCare, our mission is to provide support, clarity, and confidence when you need it most, particularly during moments of uncertainty, health-related stress, or system navigation.

Bilingual advocacy support available in English, Spanish, and Portuguese

Support Sessions & Pricing

Personalised, non-clinical advocacy and health navigation support, delivered with care, clarity, and respect for your pace and circumstances.

Support Session – £50

• 60-minute one-to-one support session
• Online (video) or by phone
• Help understanding medical letters, reports, and diagnoses
• Support with NHS appointments, referrals, and follow-ups
• Guidance with disability benefits and assessments
• Advocacy support during stressful health journeys
• Available in English, Spanish, and Portuguese

Prefer to speak first? Call 020 3813 3106

Calls are confidential. If we are unavailable, please leave a voicemail, and we will respond within one working day.

About us

Support, clarity, and confidence when you need it most.

EmpowerCare Advocacy provides personalised, non-clinical support to individuals navigating healthcare, disability, and social care systems.

Founded on lived experience and professional insight, EmpowerCare focuses on clear communication, practical organisation, and compassionate advocacy — helping people feel supported, informed, and confident during complex or overwhelming health journeys.

EmpowerCare works alongside existing services and charities, complementing clinical care without replacing it.

How I Can Support You

“EmpowerCare provides non-clinical advocacy and practical support and does not replace medical or legal advice.”

*Testimonial shared with permission. Personal details have been limited to protect privacy*

EmpowerCare offers personalised, non-clinical advocacy and support for people navigating healthcare, disability, and social care systems. Support is tailored to each individual’s needs, pace, and circumstances.

• Understanding medical letters, reports, and diagnoses
• Support with NHS appointments, referrals, and follow-ups
• Advocacy support for disability benefits and assessments
• Help communicating with healthcare professionals
• Emotional support during stressful health journeys
• Bilingual support in English, Spanish, and Portuguese

Printable Healthcare Planners

Designed to support patients, caregivers, and anyone managing appointments, medications, symptoms, or ongoing health conditions.

How We Work Alongside NHS Services

EmpowerCare Advocacy works alongside NHS services to support individuals and families in navigating complex health and care systems.

We do not replace clinical care or provide medical advice. Instead, we complement existing services by helping people understand information, prepare for appointments, and feel more confident engaging with professionals.

– Our role is non-clinical

EmpowerCare provides non-clinical advocacy and practical support, focusing on communication, organisation, and emotional reassurance. All medical decisions, diagnoses, and treatments remain the responsibility of qualified healthcare professionals.

– How we support individuals alongside the NHS

We may help clients to:

• Understand medical letters, reports, and care plans
• Prepare questions and priorities before NHS appointments
• Organise health information, referrals, and correspondence
• Navigate NHS pathways and know what services are available
• Feel supported and less overwhelmed during appointments or transitions of care

– Working respectfully with NHS teams

EmpowerCare:

• Encourages respectful, collaborative communication with healthcare professionals
• Supports individuals to express their needs clearly and confidently
• Does not interfere with clinical decision-making
• Respects professional boundaries and existing care pathways

– Complementing existing services and charities

We recognise the vital role of NHS services, voluntary organisations, and charities. EmpowerCare works in parallel, offering additional time, clarity, and personalised support where services may be limited by capacity or scope.

– Data protection and confidentiality

We handle personal information responsibly and in line with UK data protection legislation. Information is only shared with consent and where appropriate.

Why Choose EmpowerCare?

Created by someone who understands the system and the challenges people face

Professional & Compliant

EmpowerCare Advocacy Ltd is registered with the Information Commissioner’s Office (ICO) under number ZC075041.

Designed for Real Life

Every tool and resource is built to make your health journey simpler, clearer, and less overwhelming.

You do not need to have everything figured out before reaching out. Support can begin with a simple conversation.

Need Support?

If you’d like guidance, want help staying organised, or simply need someone who understands the system, we’re here to support you.

© EmpowerCare Advocacy Ltd  

Capital Office, 124 City Road, London, EC1V 2NX  

📞 020 3813 3106 | ✉️ info@empowercare.uk

ICO Registration Number: ZC075041  

“Non-clinical advocacy service”